Public Trust in the Judicial System: An Objective Evaluation and Areas of Improvement

The government is obliged to ensure the right to judicial protection, which must in turn be fair, competent, and effective. It should be acknowledged that public opinion alone is not an objective way of evaluating the work of the judicial system. This is because any dispute results in there being a losing party, and because it is essential to be highly qualified in order to evaluate the correctness of a decision. That said, public opinion does reflect the level of confidence that people have in the system’s ability to protect their rights. What’s more, it has an impact on the level of trust that society has in the government. What can be done to assess whether judicial reforms are sufficient and bringing results? And what steps should be taken to gain an understanding of the real level of public trust in the justice system, and of the attractiveness of national jurisdiction? How can a feedback mechanism be created in such a way as to allow the government to rapidly respond to the key needs of society?