Business programme
29.06.2022
16:45–18:15

Protection of Consumer Rights in Modern Civil Transactions: Ways of Finding a Balance

Congress Centre, conference hall B2
Control, Oversight and Regulation
Broadcast
• What can be done to protect the consumer as foreign companies withdraw from the market? What new challenges exist, and how should they be addressed?
• Unfair practices – what will change on 1 September 2022, and what are the implications of the amendments to the law on protecting consumer rights?
• Specific aspects related to federal state control (supervision) of consumer protection this year. What are consumers most dissatisfied with?
• Software products as technically sophisticated consumer goods. What should take precedence – intellectual property rights holders or consumers of digital content?
• Consumer litigation practice: key aspects.

Moderator

Alexey Bobrovsky
Economic Observer

Panellists

Nataliya Belova
Executive Secretary, Working Group in the Field of Trade and Consumer Protection under the Subcommittee on Improving the Control (Supervisory) and Licensing Functions of Federal Bodies under the Government Commission for the Administrative Reform of the Executive Branch
Mikhail Orlov
State Secretary – Deputy Head, Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing
Lidia Osaulenko
Head of the Consumer Protection Division, Eurasian Economic Commission
Oleg Prusakov
Head of Department, Federal Service for Surveillance on Consumer Rights Protection and Human Wellbeing
Petr Shelish
Chairman, All-Russian Union Public Associations "Union of Consumers of the Russian Federation"

Front row participant

Mikhail Krotov
Judge, The Supreme Court of the Russian Federation

Broadcast

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