28.06.2022
11:00–12:30
The Digital Transformation of Negotiation Procedures Based on Mediation
Congress Centre, conference hall D4
To effectively resolve disputes, there must be a procedure in place, and it must be regulated and accompanied by technological tools and conducted in accordance with the laws of the day. This section invites you to discuss mediation via special Internet services. The focus will be on challenges faced when implementing projects of this kind, the advantages of such platforms, the risks inherent in the technological advancement of the procedure, how to minimize risks, and how the market reacts to such proposals.
Moderator
Eugenia Vaskova
Director of the Mediation Center, St. Petersburg State University
Panellists
Victor Klimov
Financial Ombudsman for the Rights of Consumers of Financial Services in the Fields of Insurance, Credit Cooperation, Activities of Credit Institutions, Pawnshops and Non-State Pension Funds
Denis Kuznetsov
Director of the Retail Collection and Settlement Division of the Troubled Assets Department, Sberbank (online)
Tatyana Machkova
General Director, Sber Lega (online)
Tatiana Mikhaleva
Scientific consultant of the UPU "Center "Mediation and Law", Associate Professor of the Department of Civil Law, Procedure and Private International Law, Peoples' Friendship University of Russia (online)
Alexey Chirkov
Head of the Regulatory Department of the Consumer Rights Protection and Financial Inclusion Service, The Central Bank of the Russian Federation (Bank of Russia)
Broadcast

Eugenia Vaskova
Director of the Mediation Center, St. Petersburg State University

Victor Klimov
Financial Ombudsman for the Rights of Consumers of Financial Services in the Fields of Insurance, Credit Cooperation, Activities of Credit Institutions, Pawnshops and Non-State Pension Funds
Denis Kuznetsov
Director of the Retail Collection and Settlement Division of the Troubled Assets Department, Sberbank
Tatyana Machkova
General Director, Sber Lega

Tatiana Mikhaleva
Scientific consultant of the UPU "Center "Mediation and Law", Associate Professor of the Department of Civil Law, Procedure and Private International Law, Peoples' Friendship University of Russia

Alexey Chirkov
Head of the Regulatory Department of the Consumer Rights Protection and Financial Inclusion Service, The Central Bank of the Russian Federation (Bank of Russia)