Business programme

Activities of Professional Plaintiffs: Current State and Future Development

Congress Centre, conference hall B2
Justice and Dispute Resolution: New Realities and Horizons
Lending is a key area. A range of special measures has been taken to ensure easy access to financial services. These measures include developing remote financial services, and simplifying procedures related to applying for and receiving loans. However, it also needs to be recognized that the overall level of consumer debt has risen. What’s more, there has been an increase in loan arrears. Financial institutions have the right to recover these overdue debts themselves as creditors. Alternatively, they may hire professional collection agencies for this purpose. Protecting the rights and legitimate interests of the public when conducting such activities is an undertaking carrying significant social implications, and it is essential to strike a balance between the rights and obligations of all parties involved. It is crucial to recognize that recovering people’s overdue debts is one of the most sensitive areas of the financial sector. What can be done to ensure that professional recovery agencies focus on mediation, so that problematic situations are resolved out of court? Should the scope of federal state control exercised by the Federal Bailiff Service of Russia be expanded? Should limits be set on amounts loaned to individuals? How important is it to consider a potential borrower’s financial situation and track their credit history when deciding whether to issue a loan?


Vladimir Gureev
Vice-Rector for Science, Head of the Department of Civil Procedure, Public Law Activities and Organization of the Bailiff Service, All-Russian State University of Justice (RPA of the Ministry of Justice of Russia)


Konstantin Abramov
Chairman, Public Council under the Ministry of Labor and Social Protection of the Russian Federation
Dmitry Aristov
Director, Federal Bailiffs Service – Chief Bailiff of the Russian Federation
Elena Borisenko
Deputy Chairman of the Management Board, Gazprombank
Yury Voronin
Chief Financial Commissioner
Evgeny Zabarchuk
First Deputy Minister of Justice of the Russian Federation
Mikhail Mamuta
Head of Service for Protection of Consumer Rights and Ensuring the Availability of Financial Services, Member of the Board of Directors, The Central Bank of the Russian Federation (Bank of Russia)
Alexander Morozov
Member of the Council, National Association of Professional Collection Agencies (NAPCA)
Sergey Nikel
Head of the Main Enforcement Directorate, Ministry of Justice of the Republic of Belarus - Chief Bailiff of the Republic of Belarus